At Inkraft Paragon, we carefully pack every order so that your pieces reach you safely and beautifully.
1. Order Processing
Orders are generally processed within [1–2 BUSINESS DAYS] after successful payment or order confirmation.
Processing may take longer during:
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Festive periods
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Sale events
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High-volume periods
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Product launches
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Pre-order periods
Pre-order products may have a separate processing timeline mentioned on their product page.
2. Delivery Timeline
Once your order has been dispatched, delivery generally takes approximately [3–4 BUSINESS DAYS], depending on your location and courier service.
Delivery timelines are estimates and may vary due to:
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Location
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Weather conditions
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Courier delays
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Public holidays
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Festive-season demand
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Other circumstances outside our control
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
[OPTIONAL: Free shipping is available on orders above ₹599.]
4. Shipping Within India
We currently ship to [ALL / SELECTED] locations across India.
Certain remote locations or pin codes may have shipping restrictions depending on courier availability.
If we are unable to deliver to your address, we will contact you.
5. Order Tracking
Once your order is dispatched, tracking information will be shared with you through email / SMS / WhatsApp, where applicable.
You can use the tracking information provided by the courier to follow your shipment.
6. Delivery Delays
We always work to deliver your order within the estimated timeline.
However, courier delays may occasionally occur and are outside our direct control.
If your order is delayed, our team will assist you in tracking the shipment.
7. Damaged or Missing Products
If your package arrives damaged, opened or with missing products, please contact us immediately.
For damage-related claims, an unboxing video may be mandatory.
Please refer to our Refund & Exchange Policy for the complete claim procedure.
8. Incorrect Address
Please ensure that your shipping address, phone number and pincode are correct before placing your order.
If an order is returned because of an incorrect or incomplete address, additional shipping or re-delivery charges may apply.
9. Failed Delivery / RTO
If an order is returned to us because of repeated failed delivery attempts, customer unavailability or refusal to accept the parcel, any applicable refund may be processed after deduction of shipping and return-to-origin charges.
Re-shipping may require payment of additional shipping charges.
10. Contact Us
For questions regarding your order or delivery:
Email: inkraftparagon@gmail.com
WhatsApp: +91-7417830305